Privacy Policy
Last Updated: 12/05/2025
This Privacy Policy explains how AshwaRuda Pvt Ltd ("we," "our," or "us"), collects, uses, shares, and protects your personal information when you use our website. By accessing or using our services, you agree to this policy.
1. Information We Collect
We may collect the following types of personal and sensitive information:
- Basic Information: Name, email address, mobile number, etc.
- Authentication Data: Password, OTPs (One-Time Passwords)
- Financial Information: Bank account details, credit/debit card data, UPI IDs
- KYC Documents: Aadhaar, PAN, etc. (if required)
- Device Data: Device ID, OS version, browser type, rooted status
- Location Data: IP address and geolocation
2. How We Use Your Information
We use your information to:
- Process transactions (bill payments, bookings, etc.)
- Personalize your experience
- Comply with legal obligations (e.g., KYC, RBI guidelines)
- Detect fraud and ensure secure login
- Send relevant updates, offers, or transactional alerts
3. Authentication Methods
You can sign in using:
- Email and password
- OTP (One-Time Password) for mobile number
4. Use of Cookies
We use cookies and tracking technologies to enhance your experience by remembering your preferences and improving our services. You may disable cookies via your browser settings.
5. Third-Party Services
We share data securely with third-party providers strictly for payment processing and platform support:
- Razorpay
- BillDesk
- Bharat Connect
- Zaakpay
- Cashfree Payments
- Cloudflare (for security and CDN)
These providers are under strict confidentiality and data protection obligations.
6. Data Storage and Security
Your data is securely stored on servers located in India. We implement robust technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.
Users must keep their credentials secure. Unauthorized access may lead to legal action.
7. Data Sharing and Disclosure
We may share your data:
- To comply with legal/regulatory obligations
- With law enforcement, if required
- In business transfers (e.g., mergers)
- To prevent fraud or unauthorized access
We never sell your personal information to third parties.
8. Data Retention
We retain your data as long as necessary to provide services or as required by law. If you wish to delete your account or data, please contact us via the contact details below.
9. Consent and Control
By using our services, you consent to the collection and processing of your data. You can withdraw your consent anytime; however, this may limit the functionality of our services.
10. Children's Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect data from minors.
11. Contact Us
If you have questions or requests regarding this policy, please contact us at:
- Email: ashwarudatech@gmail.com
- Phone: +91 8884653188
- Address: Ashwaruda Private Limited, MS Complex, #11/72, CMC Khata no.1219, Rammurthy nagar Main Road, Dooravani nagar Post, KR Puram Hobli, Bengaluru - 16.
12. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page, and your continued use constitutes acceptance of the revised policy.
Last Updated: 12/05/2025